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Frequently Asked Questions

  • What makes Real Food Meals different from other meal delivery services?
    We only use real, wholesome ingredients in our meals, so they're packed with nutritious goodness in a generous size of 400-480g, and in out petit portion size of 300-380g.
  • Where do you deliver?
    Currently, we deliver to the Sydney and Canberra areas, but we will be expanding our delivery zone soon.
  • Do you cater for special dietary requirements?
    Wherever possible, we can cater to your special food needs. Email us on contact@realfoodmeals.com.au to let us know about your requirements.
  • What's the minimum amount I can order?
    $70.
  • What is the cut-off time for ordering?
    8pm on Fridays.
  • When do you deliver?
    We deliver meals on Tuesdays.
  • How do I know when my delivery will arrive?
    We'll update you with text messages during the journey of your order.
  • If I'm not home, how long can my food delivery stay fresh?
    Our delivery boxes are carefully packed so your food can stay fresh for several hours after delivery, but we recommend that you bring your order in and refrigerate it as soon as you can.
  • How long do the meals last?
    Our freshly prepared meals typically last between 2 to 5 days in the fridge, based on the specific dish, and its use by date.
  • Can I freeze the meals?
    Most of our meals freeze very well, but some may not retain the same texture after freezing. For example, when rice thaws, it may seem a little overcooked and could lose some of its flavour.
  • Can I change my order?
    As long as the cut-off time has not passed, we’ll make every effort to change your order.

If you have any other questions, please don't hesitate to contact us

FAQ

Read answers to questions often asked by our clients.

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